Frequently Asked Questions

All of our lead data comes from publicly available government health inspection databases. These are the same records any member of the public can access — we simply monitor them continuously, organize the information, and deliver it to you in a format that's ready to act on.

Very fresh. We pull new inspection data on a regular cycle and process violations as quickly as possible after they're published. Most leads are delivered within days of the official inspection, so you're reaching out while the violation is still top-of-mind for the restaurant owner.

Each lead includes: restaurant name and address, specific violation description(s), inspection date, violation category (pest, sanitation, equipment, etc.), and urgency score based on recency and severity.

We're actively expanding our coverage. Currently we monitor health inspection data across a growing number of metro areas. Contact us to check if your area is covered, or sign up for a free trial to see available leads in your region.

Yes. When you set up your account, you select the violation categories that match your services. A pest control company will only see pest-related violations. A cleaning company will see sanitation citations. You can adjust your filters at any time.

Leads are delivered via email on the schedule you choose — daily, weekly, or a custom cadence. Each delivery includes all new matching violations since your last update.

Yes, you can add team members to your account so your entire sales team can work the leads.

Sign up and get immediate access to CiteReport with no credit card required. During your trial period, you'll receive real leads so you can see the quality and relevance for yourself. If it's a fit, choose a monthly plan. If not, cancel with zero obligation.

No. CiteReport is a month-to-month subscription. There are no long-term contracts, no cancellation fees, and no hidden charges. You stay because the leads work, not because you're locked in.

We accept all major credit cards. Payment is processed securely through our payment provider.